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We help improve the patient experience while managing your healthcare facility's financial performance.
Our Customer First Approach
With RIVA, it’s easier than ever for customers to interact, get things done, and reach a resolution. By combining the latest conversational artificial intelligence (AI) and automation technologies and human intelligence, RIVA lets customers speak naturally, creating an effortless customer experience from start to finish.
We consistently focus on enhancing the patient experience and improving retention. That’s why our healthcare RCM services make patient engagement a priority and their experiences will keep you a step ahead.
The revenue cycle begins when a patient confirms an appointment and ends when you receive all applicable payments. We provide patient appointment scheduling services, insurance verification, and self pay collections – everything to make that entire process run smoothly.
We take an innovative approach to the patient experience. Our flexible omnichannel communications improves patient satisfaction and simplifies every step of the revenue cycle. Our revenue-enhancing tools optimize healthcare reimbursement, which minimizes errors and improves the patient experience.
Our agents always provide a positive customer experience. We schedule appointments, verify insurance, and provide patient education for processes and procedures. We also offer debt recovery services designed to ensure your healthcare organization is paid on time.
The Radius Global Solutions team is highly trained in healthcare revenue cycle management. When you outsource your revenue cycle to us, you can be sure your patients are in good hands and your organization can focus on your core mission: patient care.
Want to learn more about what we do or speak to an experienced representative? Complete this form and we will respond within 24-48 hours.
Welcome to Radius Global Solutions, LLC.
7831 Glenroy Suite 250
Edina, MN 55439
NMLS # 936423
NMLS Consumer Access Site